Support for the BOW System
is paid for through the purchase of ticket blanks for use with the software.
There is no annual support fee - no charge per call.
There are many types of
To update your software
click on UPDATES.
For information on keeping
your BOW System working after a Hardware or OS (Operating System) Upgrade
If you have any questions
that we can help you with - FEEDBACK.
If you are experiencing
software difficulties you have several options;
File a Request for Support
- the preferred method. Please pay special attention to the follow
up web page that is displayed after the report is submitted.
Send us an Email
describing your problem.
Contact us by telephone.
In all cases be prepared to give an accurate and
detailed description of the problem, your observations and very
importantly, the wording of any alert messages you might have seen.